Rockwell Automation Services and Solutions

Protect Your Investment

By leveraging Rockwell Automation's global infrastructure of support centers and subject matter experts, we’re here to help you protect your automation investment. Beyond providing you peace of mind, as we help you keep your plant running, we’ll assess your entire operation and recommend the right mix of services to help maximize productivity, optimize plant assets and improve your overall financial performance.

Asset Management – Scalable Asset Solutions including Spares, Storeroom, and Repair Management

Today, you're expected to do more with less. To help meet your key performance indicators and profitability goals, a proven game plan is key.

As a manufacturer, you require flexible, scalable asset management solutions for the entire plant floor. Kirby Risk and Rockwell Automation will use a four-step process to create a customized asset management strategy that will help you avoid downtime, ease staffing burdens and get back online quickly with minimal impact on production.

Rockwell Automation offers holistic, scalable asset optimization solutions tailored to your specific needs. From individual, vendor-agnostic product repairs to comprehensive storeroom, spare parts and repair management solutions, the Rockwell Automation asset management portfolio helps enhance the performance of your entire production environment.

Assurance Integrated Support – Utilizing Rockwell to minimize downtime and support your Rockwell equipment

The pace and demands of production today are relentless. Assurance Integrated Support gives you the peace-of-mind of knowing that should the unexpected happen, you have a means of dealing with it swiftly and efficiently.

• Guaranteed, direct access to qualified specialists 24/7/365
• Web-enabled information and remote support
• Fixed billing model
• Health checks and equipment audits

Why take the risk when you can have the Assurance that you’re covered?

For a fixed monthly fee, making it easy to budget, Assurance Integrated Support helps ensure you’ll be able to minimize the impact of incidents on your schedules and commitments to your customers.

Consulting & Assessment

With Kirby Risk and Rockwell Automation, you can identify the people, process and equipment issues that are hindering your production performance in every aspect of your operations. From manufacturing automation to information solutions, our consultants have the hands-on manufacturing experience and technical knowledge to provide you with more than just recommendations – you’ll receive comprehensive, objective information about problem areas that are reducing your efficiency and increasing your costs.

In addition, you will receive a complete review detailing the appropriate approach, and the resources required to execute it, specifically for your operations. When the appropriate strategy is executed, it will help optimize the performance and utilization of your automation assets to meet your production and business goals.

Network & Security Services – Consulting Services to Assess, Design, Implement, Validate, Monitor & Maintain, Industry Certifications

Bringing you a unique blend of expertise in both the IT and industrial automation spaces, Kirby Risk and Rockwell Automation can provide you with a holistic approach to managing your network infrastructure and security throughout the entirety of its life-cycle.

Enhanced With Partnerships

Rockwell Automation brings together internal consulting resources with world class partnerships to enhance the suite of product and service offerings. By partnering with Panduit, Cisco, vMware, Microsoft and others, Rockwell Automation becomes a one stop shop for your industrial networking needs, saving you time and offering you one number to call for support.

Global Expertise

Rockwell Automation has the ability to provide expertise where you are, with resources strategically located around the globe. Network and Security Services Consultants and TechConnect^SM support have a broad range of certified personnel on staff.

Maintenance & Repair

As maintenance and capital investment budgets continue to shrink, many manufacturers are beginning to recognize the value of repairing existing assets that malfunction or fail. Kirby Risk with Rockwell Automation offers cost-effective repair services and a network of global repair hubs to help you extend the useful lifecycle of your automation equipment

Training & Events

Global Access to Local Experts

Around the world, we are committed to putting your needs first. That includes delivering local training and events designed to keep you at the forefront of automation knowledge and best practices.

Rockwell Automation Training Services is dedicated to closing the skill and knowledge gaps of today's workforce by offering a comprehensive portfolio of training products and services. Our world-class training offerings, including assessment services, instructor-led training, and e-learning products, provide the right solution based on your workforce requirements.

Find out how others are putting our technology to work at numerous learning events such as our industry-leading Automation Fair. Our global events, along with focused local and regional events, provide opportunities to network with Rockwell Automation and industry experts near you or from across the globe.