Kirby Risk Support  Technical Support
Help Desk Button Image Need Help Right Away?
Have an idea to help us improve and serve you better?
Need Help finding a certain item or part number?
Are you getting an error of some kind?

You can use our Live Chat to chat with a Kirby Risk Agent directly. If an Agent is not immedialetely available, or if it is after our normal business hours you can leave us a message via our Live Chat and we will get back to you at the first opportunity:

OR You can contact us directly at 877-641-0929 during our normal business hours (Monday through Friday, 8:00 a.m. to 5:00 p.m. Eastern Time).

If you are a current Kirby Risk Customer with a login, you can view our online Help Files that quickly demonstrate how to make the most of the features and functions of our Webstore including Advanced Search, Product Groups, Multiple Shopping Carts, The ReOrder Pad, etc. There are both online files to read and short videos available for you. You can find them all at: If you have any other ideas, suggestions or questions, or if your need is not immediate, please fill in the information you have in the form below and click the "submit" button. We'll contact you by the next business day to get you the information or help that you need.


Sorry, but your browser does not support scripts. The advanced capability of this service requires scripting. You may want to change your browser settings if scripting is currently turned off.

To contact us for specific answers to your questions, please fill out
this contact form.  Add additional details in the comments box.

Please select your areas of interest:
  Help Finding a Product
Change / Cancel Order
Product Return (RMA Request)

Questions or Comments 


Enter your contact information
Your Name 
Phone Number 
Company Name 
City, State, Zip 
Indicate how
you wish to communicate:
Phone call back

Your information will be kept confidential and will only be used by Kirby Risk for our internal purposes of serving you.
Thank you for your interest!